Privacy Policy

Who we are

Healing You is a Reiki and energy healing service offering appointments in Pevensey Bay, Battle and remotely.

Contact: [email protected]
Phone: 07305 951 983
Address: 12 The Square, Pevensey Bay, East Sussex, BN24 6SG

Information we collect

When you use the website or book a session, we may collect the information you choose to provide, such as your name, email address, phone number, chosen service, appointment location, appointment date and time, and any message you send with your booking or enquiry.

We may also receive basic technical information from the website or hosting logs, such as IP address, browser type, pages visited, date and time of visit, and error logs. This is used to keep the website secure and working correctly.

How we use your information

Your information is used to respond to enquiries, manage bookings, confirm appointments, provide Reiki or remote healing sessions, keep appropriate appointment records, and maintain the security and reliability of the website.

We do not sell your personal information.

Email and booking messages

If you book a session or contact Healing You, your details may be sent by email so the booking or enquiry can be handled. Please avoid sending highly sensitive medical information through the website form.

Cookies and analytics

The website may use essential cookies or browser storage where needed for basic website functions. If analytics are added in the future, this privacy page should be updated to explain what is collected and how it is used.

How long information is kept

Booking and enquiry information is kept only for as long as reasonably needed for appointment management, client communication, record keeping, legal obligations, insurance purposes and business administration.

Your rights

You can ask to see, correct or delete personal information held about you, subject to any legal, insurance or record-keeping requirements that may apply. To make a request, contact Healing You using the details above.

Medical information

Reiki is offered as a complementary wellbeing practice and is not a replacement for medical advice, diagnosis or treatment. Please contact a qualified healthcare professional for medical concerns.

Updates to this policy

This privacy policy may be updated from time to time. The latest version will be shown on this page.