Privacy Policy & Terms of Service

Privacy Policy

This section explains how Healing You handles personal information when you contact us, book a Reiki session or use the website.

Who we are

Healing You is a Reiki and energy healing service offering appointments in Pevensey Bay, Battle and remotely.

Contact: angelmiche32@yahoo.com
Phone: 07305 951 983
Address: 12 The Square, Pevensey Bay, East Sussex, BN24 6SG

Information we collect

When you use the website or book a session, we may collect the information you choose to provide, such as your name, email address, phone number, chosen service, appointment location, appointment date and time, and any message you send with your booking or enquiry.

We may also receive basic technical information from the website or hosting logs, such as IP address, browser type, pages visited, date and time of visit, and error logs. This is used to keep the website secure and working correctly.

How we use your information

Your information is used to respond to enquiries, manage bookings, confirm appointments, provide Reiki or remote healing sessions, keep appropriate appointment records, and maintain the security and reliability of the website.

We do not sell your personal information.

Email and booking messages

If you book a session or contact Healing You, your details may be sent by email so the booking or enquiry can be handled. Please avoid sending highly sensitive medical information through the website form.

Cookies and analytics

The website may use essential cookies or browser storage where needed for basic website functions. If analytics are added in the future, this privacy page should be updated to explain what is collected and how it is used.

How long information is kept

Booking and enquiry information is kept only for as long as reasonably needed for appointment management, client communication, record keeping, legal obligations, insurance purposes and business administration.

Your rights

You can ask to see, correct or delete personal information held about you, subject to any legal, insurance or record-keeping requirements that may apply. To make a request, contact Healing You using the details above.

Medical information

Reiki is offered as a complementary wellbeing practice and is not a replacement for medical advice, diagnosis or treatment. Please contact a qualified healthcare professional for medical concerns.

Updates to this policy

This privacy policy may be updated from time to time. The latest version will be shown on this page.

Terms of Service

This section explains how the Healing You website, booking system and website content may be used.

About this website

This website is operated by Healing You. By browsing the site, making an enquiry or submitting a booking, you agree to use the website lawfully and in line with these terms.

Bookings and enquiries

Online booking is provided to help clients request and manage appointments. Appointment availability, locations, prices and session lengths may change from time to time. Healing You may refuse, amend or cancel a booking where necessary, including where a service becomes unavailable or where incorrect information has been provided.

If you need to change or cancel an appointment, please use the booking management link provided in your confirmation or contact Healing You directly.

Website content and intellectual property

Unless stated otherwise, the text, images, branding, design, downloads and other content on this website belong to Healing You or are used with permission. You may view the site for personal, non-commercial use, but you may not copy, republish, reproduce, scrape, redistribute or exploit the website content for commercial purposes without written permission.

Automated access, scraping and AI training

You must not use bots, crawlers, scrapers, harvesting tools or similar automated means to copy substantial parts of this website, interfere with the website, overload its systems or collect content, contact details or booking information without permission.

Healing You reserves its rights in relation to text and data mining, automated extraction and reuse of website content, including for commercial datasets, model training or similar large-scale automated processing, except where access is expressly permitted by law, by search engine indexing needed to surface the public website, or by prior written permission.

For the avoidance of doubt, these terms are intended to operate as an express reservation of rights relating to automated copying and text-and-data-mining style reuse of website content.

Accuracy and availability

Healing You aims to keep the website accurate and available, but does not guarantee that the website will always be uninterrupted, error-free or up to date. Information on the site is provided in good faith and may be updated at any time without notice.

Complementary wellbeing services

The information on this website is provided for general information about complementary wellbeing services. Reiki and related healing sessions are not a substitute for medical advice, diagnosis or treatment. Always seek advice from an appropriate healthcare professional for medical concerns.

Limitation of liability

To the extent permitted by law, Healing You will not be liable for any indirect or consequential loss arising from use of the website, temporary unavailability of the site, or reliance on website content. Nothing in these terms excludes liability that cannot lawfully be excluded.

Contact

If you have any questions about these terms, please use the contact page.